Acquario srl takes care of the protection of your personal data and respect for your privacy.

Our duty and your privacy:

This information concerns you if you are already a customer of ours, if you are registered on our site, if you are subscribed to our newsletter or if you are visiting our website.

Who we are:

In the management of your data relating to site registration and product sales, the data controller is Acquario srl CF / VAT number 04518310281, with registered office in via Primo Maggio 33 - Bastia di Rovolon (PD)

Our responsibility:

If you are already a customer, you are registered or you are simply visiting the website www.acquarioceramiche.com / www.acquariodue.eu, or you are subscribed to our newsletter, we inform you that your data will be legitimately processed according to our decisions regarding the methods and the purposes of the treatment itself.

Your commitment:

We only ask you to read this information carefully to be fully informed on how we process your personal data.

When and how we collect your personal data:

As soon as you interact with www.acquarioceramiche.com / www.acquariodue.eu, we begin to collect data. Their collection can take place either through your specific communication, or automatically when using the website.

Here's how the collection takes place:

DATA THAT YOU COMMUNICATE TO US DATA THAT WE COLLECT AUTOMATICALLY

Your identification data (name, surname, date of birth, address and e-mail) X

Browsing the website X

Your telephone number X (only if provided on your own initiative)

Use of www.acquariodue.eu X X

Purchase order conclusion X X

Customer Service Department X X (order number only)

Marketing communications (newsletters, etc.) X (only with your explicit consent)

The types of data we collect:

Contact

Your name and surname, shipping and billing address, telephone number, e-mail address.

Identification data

Your IP address, login information, browser type and version, time zone, types of plug-ins, geolocation information regarding the place where you may be, operating system and relative versions, etc.

Data relating to the use of Acquario srl

Your navigation path within the site www.acquarioceramiche.com / www.acquariodue.eu, your views of products and services, page loading and response times, download errors, duration of navigation, behavior and other actions , etc..

And what about sensitive data?

We do not collect any type of sensitive data that may concern you (i.e. personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, genetic data, biometric data, health data or sex life or sexual orientation).

Why do we collect your data?

We can process your data only for certain reasons and, in any case, always in the presence of a legal basis that allows us to do so. Here's why we process your data:

Use of the site and management of services:

The data are processed to allow registration on the Site, access and execution of the services reserved for registered users and the eventual sending through the Site of a purchase order of the products available on the Site with the consequent conclusion with Acquario srl of related purchase and sale agreement, including any administrative and accounting formalities. In this case, the legal basis is the contract and the legitimate interest.

Customer support

Notification of changes to our services, customer support via live chat, phone or email, including correction of any bugs. In this case the legal basis is the contract.

Marketing

The data are processed for sending advertising materials and newsletters, to carry out commercial information activities, by telephone, SMS, e-mail, as well as with traditional methods (e.g. sending catalogs via paper mail), on promotional and commercial initiatives of Acquario srl, for carrying out market research and surveys for detecting customer satisfaction. In this case, the legal basis is your consent.

Profiling

For the sole purpose of offering you offers as far as possible in line with your interests, we will perform some analyzes on aggregate data without carrying out any profiling activity on your specific habits. In this case the legal basis is the legitimate interest.

In any case, there is no automated decision-making process that concerns you.

What we mean by legal basis:

Consent

It is the authorization to process your personal data for a specific purpose.

You can change your mind whenever you want!

You can withdraw your consent at any time by sending us an email to the following address: info@acquarioceramiche.com , or by clicking on the opt-out button.

If you decide to withdraw your consent and there are no other reasons that authorize us to process your personal data, we will cease processing. Instead, if another legal basis authorizes us, we would continue the treatment respecting your rights.

The contract

The processing of your data is necessary for information prior to the purchase and for the execution of the related contract.

The legitimate interest

The processing of your data is possible based on our legitimate interests or those of third parties, provided that they do not prevail over your rights and freedoms. Legitimate interests can concern:

  • the collection of information from your behavior on our website and / or applications;

  • deliver, develop and improve our services;

  • allow us to improve, customize or modify our services and offers;

  • verify the effectiveness of our marketing campaigns;

  • improve data protection.

How we process your data:

The processing of data takes place with mainly electronic methods, with the exclusion of product shipping activities which can also be performed with manual tools.

Your choices and your rights:

Your choices

You can decide not to communicate your data to us

In this case, you can continue browsing our site, but we will not be able to provide you with any service without your personal data.

You can disable cookies by changing your browser settings

You can block cookies by setting your browser to prevent their storage. You can also delete cookies directly from your browser settings. If you disable cookies, you can continue browsing our site, but some of our services may not work properly. To find out more, consult the cookie policy.

You can ask us not to use your data for marketing reasons

Before starting the treatment, we will inform you about our possible intention to use your data for marketing reasons and (if applicable) the involvement of third parties. You can withdraw your consent to receive promotional messages by clicking on the appropriate link that you will find in all our communications or by sending us an email to the following address: info@acquarioceramiche.com

Your rights

You can always exercise your rights by sending us an email to the following address: info@acquarioceramiche.com

You have the right to access information about you

This implies the right to ask us for further information regarding:

  • the categories of data we process;

  • the purposes of the treatment;

  • the categories of any recipients to whom the data could be communicated;

  • the data retention period or, failing that, the criteria for determining this period;

  • other rights regarding the use of your data.

We will provide you with the information within a month of your request, unless this affects the rights and freedoms of other subjects (for example the confidentiality of another person or intellectual property rights) or if there are legal obligations that there prevent it. We will notify you if we are unable to satisfy your request for these reasons.

You have the right to obtain the correction of your data, if incorrect or out of date

You have the right to have your personal data erased (right to be forgotten)

You can, at any time, ask us to delete your personal data in our possession, if the storage of your personal data is no longer necessary for the purposes of the processing.

You have the right to transfer your data to another operator (data portability)

We will provide you with a copy of your data in an interoperable format in case you want to transfer it to another operator. In case of your request and if technically possible, we will transfer the data directly to the new operator. We will not proceed with any transfer, if the portability of your data also involves the disclosure of the personal data of other individuals.

You have the right to object to the processing of your personal data by us

You can always contact the Supervisory Authority to propose your possible complaints. Before doing this, feel free to contact us! We will be happy to solve any problems related to the processing of your personal data.

You have the right to object to the use of your data by automated decisions, including profiling

We may use your data to identify information that is potentially relevant to you (for example, to send you personalized emails based on your preferences detected by us). Otherwise, we will only use your data to provide you with our services.

We guarantee your rights even if we process your personal data on behalf of third parties

If we process your data on behalf of third parties, we guarantee that requests relating to the exercise of your rights will be sent to them without undue delay.

What level of security do we adopt to process your data?

We guarantee that the processing of your data takes place in maximum security: we have in fact adopted physical, IT and organizational measures suitable for ensuring the protection of your data.

However, we must remind you that:

  • Tell us your data at your own risk. We do our best but, unfortunately, at present there is no 100% secure data transmission.

  • You must always keep your username and password safe, you are the only one who knows them.

  • If you have the perception of having suffered a violation of your data, please contact us immediately at info@acquarioceramiche.com

Where are your data stored?

Your data are processed within the European Union and in the other data structures managed by the third parties identified below.

From the moment you communicate your personal data, you also consent to their transfer, their storage and processing by us.

If we need to transfer and / or store your data outside the EU, you will be adequately informed about it. Even in this case, we will take all appropriate measures to ensure maximum protection.

How long will we keep your data?

We will cease the active processing of your data within 12 months from the last use of the service or from the closure of your account, unless any legal obligations (e.g. sales invoices) do not require us to keep your data for a longer time. For promotional activities addressed to you, which you can always ask us to stop, we will keep your data for a maximum period of 24 months from your subscription to the service.

Third parties who can process your data:

To carry out our online business, we need to use third parties to host applications, communicate with customers, manage e-mails, etc. We assure you that this collaboration takes place with the best subjects on the market that provide this type of services. We share your data with them only when it is necessary to ensure the maximum functionality of our services and in accordance with the security measures and good practices described in this Privacy Policy.

For more information contact us at info@acquarioceramiche.com

Cookie policy

We use cookies and other technologies to ensure the best possible experience while browsing. Therefore, during your interaction with Devon & Devon we will place cookies on your device to store some information, including your preferences, the type of device you use, ensuring a more efficient operation of the site. You can always change the settings of your browser in order to refuse cookies. Some cookies are automatically deleted at the end of the browsing session (so-called session cookies), while others remain stored in the terminals (persistent cookies).

In compliance with Provision no. 229 http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/3118884 issued by the Guarantor for the Protection of Personal Data on May 8, 2014, info@acquarioceramiche.com provides the following information on cookies, their functions and how to disable them if necessary.

What are cookies

Cookies are small text files that the sites visited by the user send and record on his personal computer or any further device, even mobile, to be then retransmitted to the same sites on the next visit.

Cookies are used for various purposes: for example, to remember user actions and preferences (such as, for example, login data, chosen language, font size, other display settings, etc.) in a way that should not be indicated again when the user returns to visit this site or navigates from one page to another;

or to perform computer authentication, session monitoring and storage of information regarding the activities of users who access a site and may also contain a unique identification code that allows you to track user navigation within the site for statistical purposes or advertising.

Cookies can be sent from info@acquarioceramiche.com or also from different sites (so-called "third party" cookies).

Some operations could not be performed without the use of cookies, which in certain cases are therefore technically necessary for the site to function itself.

Types of cookies on the site www.acquarioceramiche.com/www.acquariodue.eu and their functions

There are various types of cookies, depending on their characteristics and functions:

- technical cookies, which are used for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary to provide a service explicitly requested by the user. In other words, these are cookies that are essential for the operation of www.acquarioceramiche.com/www.acquariodue.eu or necessary to perform activities that you have requested. This type of cookie is present on our site.

- navigation or session cookies, used to allow you to login in the reserved area of www.acquarioceramiche.com/www.acquariodue.eu or to make a purchase on our site. This type of cookie is present on our site.

- analytics cookies, used to collect information, in aggregate form, on the number of users of www.acquarioceramiche.com/www.acquariodue.eu and the pages viewed (for example Google AdWords, Google Analytics and Mailchimp. Please refer to the related policies which may change periodically and which it is therefore advisable to consult over time, where more detailed information is available: http://www.google.com/policies/technologies/ads/ ;

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage;

This type of cookie is present on our site.

- functionality cookies, which allow you to navigate at best in www.acquarioceramiche.com/www.acquariodue.eu according to already selected criteria and options (such as, for example, the preferred language, so as not to have to select each time you log in this option or the products chosen for purchase, in order to store them in the virtual cart until the next access to the site). This type of cookie is present on our site;

- third-party cookies, used by partners of www.acquarioceramiche.com/www.acquariodue.eu in order to present you with advertising banners of www.devon-devon.com when you are on other sites, showing you the latest products you have looked at on www.acquarioceramiche.com/www.acquariodue.eu . While browsing on www.devon-devon.com these cookies are also used to show you products that you might be interested in or similar to those you have previously looked at, based on your browsing history. The use of these cookies does not imply the processing of personal data, but can allow connection to your computer or other devices and trace the saved data: these cookies connect to the browser installed on your computer or on other devices used while browsing. on www.acquarioceramiche.com/www.acquariodue.eu

- profiling cookies, aimed at creating user profiles and used in order to send advertising messages in line with the preferences expressed by the same part of surfing the net. On our site there are third-party analytics cookies that access user data only at an aggregate level. Below are the links to the privacy policies and related consent forms of these third parties, which may change periodically and which we therefore recommend consulting over time, where more detailed information is available:

http://www.google.com/intl/en/policies/technologies/ads/ ;

http://www.google.com/intl/en/policies/privacy .

http://www.google.com/intl/it/policies/technologies/ads ;

http://www.google.com/intl/it/policies/privacy/ .

http://legal.yandex.com/privacy/

https://www.adroll.com/about/privacy

http://www.criteo.com/privacy/

https://twitter.com/privacy?lang=it

https://support.twitter.com/articles/20170514-twitters- use-of- cookies-and- similar-technologies #

https://www.youtube.com/static?template=privacy_guidelines

https://www.linkedin.com/legal/privacy-policy ;

https://www.linkedin.com/legal/cookie_policy

All the types of cookies mentioned above can remain on your computer or on the mobile device you use for different periods of time, depending on the function they perform.

Cookies stored on your computer or mobile device cannot be used to retrieve any data from your hard disk, transmit computer viruses, identify and use your e-mail address, or for purposes other than those described above.

How to change cookie settings

You can set and manage your cookie preferences at any time by selecting which cookies to authorize, block or delete, in whole or in part, through your browser settings (i.e. the navigation program you use).

Below is the path to follow to manage the cookies of the following browsers:

Internet Explorer: https://support.microsoft.com/it-it/help/278835/how-to-delete-cookie-files-in-internet-explorer

Safari: http://support.apple.com/kb/PH19255

Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en

Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable- cookies-website-preferences

For more information and details on the various types of cookies, on their mode of operation and characteristics, we invite you to visit the sites - free access, independent of www.acquarioceramiche.com/www.acquariodue.eu - www.AllAboutCookies.org and www.youronlinechoices.com .

To disable analytical cookies and to prevent Google Analytics from collecting data on your browsing, you can download the browser add-on for deactivating Google Analytics: tools.google.com/dlpage/gaoptout.

We will keep your preferences regarding cookies thanks to a special technical cookie having the characteristics specified in the previous table.

We inform you that block or cancel, in whole or in part:

- technical cookies, could make it impossible to use our site, view its contents and take advantage of the related services;

- functionality cookies, could result in some services or certain functions of the site not being available or not working properly, forcing you to change or manually enter some information or preferences every time you visit the site;

- the other cookies present (analytics and profiling) will not affect the functioning of the site.

How can i block cookies?

You can block cookies by simply activating the setting on the browser that allows you to refuse the placement of cookies. If you use your browser settings to disable, reject or block cookies (including essential ones), part of our website will not function completely. In some cases, our website may not even be accessible. We also inform you that if third parties use cookies, we have no control over their use.

Thank you!

Thank you for reading this information that we have tried to make simple, clear and transparent. In any case, we always try to improve: if you have any suggestions, write to us at info@acquarioceramiche.com

This information may change in the future: any changes will be communicated to you via e-mail, so you can have the widest control of your data.

Acquario Due by Acquario srl - P.IVA 04518310281

 via primo maggio 33 - 35030 Bastia di Rovolon (PD) - ITALIA

info@acquarioceramiche.com - T.0499910777